Delivery

Is shipping free?

Yes, standard shipping is included free of charge.  Delivery is normally within 2-4 working days.

If you would like your straws quicker then we also offer express delivery which is usually delivered within 1-2 working days.

Where is my order?

If your order has been sent to you using a trackable service, you can follow its journey to you. You'll receive a despatch confirmation email once your order is on its way and the expected delivery date. Simply click on 'Track Order' link within the email and this will take you to your account.

Sign into your account
Go to the ‘My Orders’ tab
Select the order you wish to track
Click on 'View Tracking Details'

You will now be able to see the full tracking history.

How will I know my goods have been dispatched?

As soon as we've dispatched your order, you'll receive an email from us confirming the details of your purchase and the delivery method you've chosen. We'll point you in the right direction of tracking the progress of your delivery too.

I have entered an incorrect address what do I do now?

If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at [email protected] If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.

How will my order be dispatched?

From Monday - Friday orders made before 12 noon (GMT) will be dispatched by courier that same day and delivered within 2-4 working days or sooner depending on the delivery option you chose during checkout. Orders made after the 12 noon (GMT) cut-off time will be dispatched the next working day and once again, delivered by the option you chose. Orders made on Friday before midday will be dispatched the same day and we don't dispatch or deliver on public holidays and some destinations may take just that little bit longer.

How will my order be dispatched?

From Monday - Friday orders made before 12 noon (GMT) will be dispatched by courier that same day and delivered within 2-4 working days or sooner depending on the delivery option you chose during checkout. Orders made after the 12 noon (GMT) cut-off time will be dispatched the next working day and once again, delivered by the option you chose. Orders made on Friday before midday will be dispatched the same day and we don't dispatch or deliver on public holidays and some destinations may take just that little bit longer.

Delivery

Yes, standard shipping is included free of charge.  Delivery is normally within 2-4 working days.

If you would like your straws quicker then we also offer express delivery which is usually delivered within 1-2 working days.

Delivery

Is shipping free?

Yes, standard shipping is included free of charge.  Delivery is normally within 2-4 working days.

If you would like your straws quicker then we also offer express delivery which is usually delivered within 1-2 working days.

Where is my order?

If your order has been sent to you using a trackable service, you can follow its journey to you. You'll receive a despatch confirmation email once your order is on its way and the expected delivery date. Simply click on 'Track Order' link within the email and this will take you to your account.

Sign into your account
Go to the ‘My Orders’ tab
Select the order you wish to track
Click on 'View Tracking Details'

You will now be able to see the full tracking history.

How will I know my goods have been dispatched?

As soon as we've dispatched your order, you'll receive an email from us confirming the details of your purchase and the delivery method you've chosen. We'll point you in the right direction of tracking the progress of your delivery too.

I have entered an incorrect address what do I do now?

If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at [email protected] If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.

How will my order be dispatched?

From Monday - Friday orders made before 12 noon (GMT) will be dispatched by courier that same day and delivered within 2-4 working days or sooner depending on the delivery option you chose during checkout. Orders made after the 12 noon (GMT) cut-off time will be dispatched the next working day and once again, delivered by the option you chose. Orders made on Friday before midday will be dispatched the same day and we don't dispatch or deliver on public holidays and some destinations may take just that little bit longer.

How will my order be dispatched?

From Monday - Friday orders made before 12 noon (GMT) will be dispatched by courier that same day and delivered within 2-4 working days or sooner depending on the delivery option you chose during checkout. Orders made after the 12 noon (GMT) cut-off time will be dispatched the next working day and once again, delivered by the option you chose. Orders made on Friday before midday will be dispatched the same day and we don't dispatch or deliver on public holidays and some destinations may take just that little bit longer.