Promotions & Discounts

Where do I enter my promotion code?

Promotion codes can be added during checkout by entering your code into the promo code box.

When will the discount be applied to my order?

When you enter the promotion code it will apply as soon as it has been entered if valid.

Can I enter more than one promotion code?

Using a discount code on your order? You can only use one per order. If you enter two, we will take the last valid promotion code you entered.

Why doesn’t my promotion code work?

If your code isn't working ensure your order meets the terms and conditions for the specific promotional code.

We only accept official The Cane Straw Co promotion codes distributed from the The Cane Straw Co website, our Newsletter, Marketing emails or The Cane Straw Co affiliates such as Vouchercloud.

If you have sale items in your order it may void the promotion’s validity.

How many times can I use the same promotion code?

This will vary depending on the specific promotions. While some promotion codes may be single-use only, others may be used as often as you like. The restrictions will be clearly displayed in the terms & conditions of each promotion code.

My promotion code didn’t apply correctly, what can I do?

If you find that your promotion code isn't working, please check the below:

You can only use one discount/promo code per order.

Discount/promo codes cannot be used for gift vouchers or for any delivery charges.

As our discount/promo codes vary, so do the terms and conditions of each. Make sure you check when you receive any codes as some may only be valid for certain items and the majority of codes will have an expiry date. You should be able to find the terms and conditions in the same place you found the code whether it be through an email or on our website. Check out our T&Cs for more information.

If you've received the code in an email from The Cane Straw Co, the code may also be locked to that email address. Make sure you're trying to use the code using The Cane Straw Co account with the same email address as the one to which we sent the code.

If your discount code is still not working after checking all of the above, please get in touch with us so we can help you further.

Do you offer blue light card discount?

Yes, we give those in the NHS, emergency services, social care sector, and armed forces and signed up to the Blue Light Card 15% off any Home & Family orders.

Promotions & Discounts

Promotions & Discounts

Where do I enter my promotion code?

Promotion codes can be added during checkout by entering your code into the promo code box.

When will the discount be applied to my order?

When you enter the promotion code it will apply as soon as it has been entered if valid.

Can I enter more than one promotion code?

Using a discount code on your order? You can only use one per order. If you enter two, we will take the last valid promotion code you entered.

Why doesn’t my promotion code work?

If your code isn't working ensure your order meets the terms and conditions for the specific promotional code.

We only accept official The Cane Straw Co promotion codes distributed from the The Cane Straw Co website, our Newsletter, Marketing emails or The Cane Straw Co affiliates such as Vouchercloud.

If you have sale items in your order it may void the promotion’s validity.

How many times can I use the same promotion code?

This will vary depending on the specific promotions. While some promotion codes may be single-use only, others may be used as often as you like. The restrictions will be clearly displayed in the terms & conditions of each promotion code.

My promotion code didn’t apply correctly, what can I do?

If you find that your promotion code isn't working, please check the below:

You can only use one discount/promo code per order.

Discount/promo codes cannot be used for gift vouchers or for any delivery charges.

As our discount/promo codes vary, so do the terms and conditions of each. Make sure you check when you receive any codes as some may only be valid for certain items and the majority of codes will have an expiry date. You should be able to find the terms and conditions in the same place you found the code whether it be through an email or on our website. Check out our T&Cs for more information.

If you've received the code in an email from The Cane Straw Co, the code may also be locked to that email address. Make sure you're trying to use the code using The Cane Straw Co account with the same email address as the one to which we sent the code.

If your discount code is still not working after checking all of the above, please get in touch with us so we can help you further.

Do you offer blue light card discount?

Yes, we give those in the NHS, emergency services, social care sector, and armed forces and signed up to the Blue Light Card 15% off any Home & Family orders.