Returns

What is your returns policy and how do I return?

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Do I need to pay for my return?

You are responsible for paying the shipping cost to return the item unless the product is defective.

When will I receive my refund?

If you are returning online orders, we aim to process your return and issue your refund within 10 days of receiving the return.

For online orders, we will send you a Refund Confirmation email as soon as we have issued your refund.

Your refund will be visible on your statement between 1 and 10 days after it has been processed, in line with the processing lead times of your payment provider.

Returns

Returns

What is your returns policy and how do I return?

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Do I need to pay for my return?

You are responsible for paying the shipping cost to return the item unless the product is defective.

When will I receive my refund?

If you are returning online orders, we aim to process your return and issue your refund within 10 days of receiving the return.

For online orders, we will send you a Refund Confirmation email as soon as we have issued your refund.

Your refund will be visible on your statement between 1 and 10 days after it has been processed, in line with the processing lead times of your payment provider.